Common Inquiries

AEON is an international trading platform that blends traditional assets with social trading capabilities. Users can trade stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, as well as follow and replicate successful traders’ strategies.

Social trading on AEON promotes a collaborative environment where traders can observe each other's activities and copy profitable strategies through tools like CopyTrader and CopyPortfolios. This enables traders to leverage expert insights, regardless of their experience level or trading knowledge.

Unlike standard brokers, AEON integrates social trading with advanced investment options. Users can follow and replicate trades, access a broad range of assets including stocks, cryptocurrencies, forex, commodities, ETFs, indices, and CFDs, and utilize specialized tools like CopyPortfolios focused on specific themes or strategies.

AEON offers access to diverse markets, including global stocks, cryptocurrencies like Bitcoin and Ethereum, key Forex pairs, commodities such as gold, silver, and energy, ETFs, major stock indices, and CFDs for leveraged trading on various assets.

AEON is available in many countries worldwide. Availability may differ by region, so it is advisable to check the AEON Accessibility Page or contact customer support for region-specific information.

The minimum deposit amount to begin trading on AEON varies depending on the country, typically ranging from $250 to $1,200. For precise details relevant to your location, refer to the AEON Deposit Guide or contact support.

To register an account on AEON, navigate to their website, click the "Register" button, provide your personal information, complete the verification procedure, and deposit funds. After setup, you can begin trading and utilize all platform features.

Yes, AEON provides a user-friendly mobile app compatible with both iOS and Android devices. You can perform detailed trading, monitor your investments, analyze market trends, and execute transactions seamlessly via your smartphone or tablet.

To verify your AEON account: 1) Log in to your account, 2) Navigate to "Account Verification," 3) Upload the required identity documents such as a government-issued ID and proof of address, 4) Follow the on-screen instructions for completion. Typically, AEON processes verification within 24-48 hours.

To reset your password, visit the AEON login page, click on 'Forgot Password?', enter your registered email address, check your email for the reset link, and follow the instructions to set a new password.

To close your AEON account: 1) Ensure all your funds are withdrawn, 2) Cancel any active subscriptions or services, 3) Contact AEON customer support for assistance with account closure, 4) Follow any additional steps required to finalize the process.

To update your personal details: log into your account, click on the profile icon, select "Account Settings," make the necessary changes, and confirm your updates. Be aware that some significant changes might require additional verification.

CopyTrader allows you to automatically copy the trades of experienced investors on AEON. Select a trader whose strategies you want to follow, allocate funds for copying, and your account will mirror their trades proportionally. This feature is especially beneficial for beginners seeking to learn from seasoned traders.

AEON offers curated Asset Portfolios that combine traders and assets aligned with specific themes or investment strategies. These portfolios provide diversified options, allowing investors to access various assets or trader strategies through a single position, reducing overall risk and simplifying management.

To personalize your CopyTrader experience on AEON: select traders based on their track record, set your initial stake, adjust portfolio allocations, define risk limits like stop-loss levels, and regularly review and update your settings to adapt to market conditions and your financial objectives.

Yes, AEON supports margin trading via CFDs, allowing leverage to amplify your trading positions with less capital. While leverage can increase potential gains, it also escalates risks, including the possibility of losing more than your initial deposit. It's crucial to understand leverage mechanics and use it prudently according to your risk appetite.

Enhance your experience on AEON by logging in through your preferred device—desktop or mobile. Discover a wide array of financial instruments, execute trades by selecting assets and specifying investment amounts, monitor your portfolio via intuitive dashboards, utilize advanced analytical tools, stay informed with live news updates, and engage with the community forums to share insights and improve your trading strategies.

Begin your trading journey on AEON by: 1) Logging into your account through desktop or mobile, 2) Exploring the diverse range of financial assets, 3) Initiating trades by selecting assets and defining your investment amount, 4) Monitoring your trades via user-friendly dashboards, 5) Making use of advanced analytics, staying updated with live news feeds, and connecting with other traders to exchange strategies.

AEON offers commission-free trading on stocks, with trades executed without commission fees. However, spreads on CFDs and certain charges such as overnight fees and withdrawal fees may apply to specific transactions. It's advisable to review the fee schedule on AEON's official website for detailed information.

Does AEON clearly disclose its fee structure?

The spreads for AEON trading instruments depend on the particular asset. The spread reflects the difference between the buying (ask) and selling (bid) prices and accounts for trading costs. Generally, more volatile assets tend to have wider spreads. These spreads are viewable on the AEON platform prior to executing a trade.

AEON charges a standard withdrawal fee of $5 for each transaction, regardless of the withdrawal amount. First-time withdrawals are fee-free. The processing time for withdrawals depends on the chosen payment method, which can affect the crediting time of funds.

Depositing funds into AEON is generally free, though certain payment methods like credit cards, PayPal, or bank transfers might incur charges from the payment providers. Confirm with your provider about any applicable fees.

Holding leveraged positions overnight incurs rollover charges dependent on the leverage and duration. These costs vary across asset classes and position sizes. You can review detailed overnight fee information in the 'Charges' section on the AEON platform.

AEON implements strong security protocols such as SSL encryption for data transmission, multi-factor authentication, ongoing security evaluations, and comprehensive privacy policies aligned with global standards to ensure your data remains protected.

Yes, AEON safeguards your investments through segregated accounts, adherence to regulatory requirements, and compensation schemes applicable in your jurisdiction. Client funds are kept separate from operational funds, and the platform complies with rigorous financial authority regulations.

Enhance your financial sovereignty by exploring decentralized finance options, consult AEON for strategic investment guidance, consider cryptocurrency lending opportunities offering returns, and stay updated on the latest secure digital transaction developments.

While AEON ensures client funds are segregated and adopts protective measures, it does not specifically insure individual trading accounts. Traders should recognize the inherent risks of trading markets and perform thorough due diligence. Consult AEON's Legal Disclosures for detailed policies on asset protection.

AEON provides customer support through live chat during working hours, email solutions, an extensive Help Center, active social media presence, and phone support in selected regions.

If you face technical challenges, access the Help Center, fill out the Contact Us form with detailed information including screenshots and error descriptions, and wait for a reply from the support team.

Support requests are generally answered within 24 hours via email and contact forms. For urgent help during business hours, live chat is available, though wait times may be longer during busy periods or holidays.

Live chat support operates during regular business hours. Outside these times, users can utilize email or consult the Help Center, with responses provided once support resumes.

AEON features a range of trading options, including social trading with CopyTrader, diversified portfolios through CopyPortfolios, long-term investment strategies, and advanced technical analysis tools. The most suitable approach depends on individual financial goals, risk tolerance, and experience level.

While AEON offers extensive features and tools, its adaptability may be less customizable compared to sophisticated trading platforms. Nonetheless, you can improve your trading approach by selecting specific traders to follow, modifying your asset distribution, and leveraging the analytical instruments provided.

Diversify your investments across various asset classes on AEON, utilize CopyPortfolios, follow leading traders, and keep a balanced asset allocation to help mitigate risk.

Market trading hours vary by asset: Forex markets operate 24 hours a day, five days a week; stock exchanges have specific session times; cryptocurrencies are available round-the-clock; commodities and indices have designated trading periods.

Make use of AEON’s comprehensive analysis features, including indicators, drawing tools, and various chart formats, to assess market trends and improve your trading tactics.

Implement thorough risk controls such as setting stop-loss and take-profit orders, managing your trade sizes, diversifying your portfolio, exercising caution with leverage, and regularly reviewing your investments to minimize potential losses.

To withdraw funds, log into your account, go to the Cash Out section, choose your preferred amount and method, verify your details, and wait for the process to complete (usually within 1-5 business days).

Utilize AEON's AutoTrader to set up automated trading strategies aligned with your criteria, helping to maintain stable investment approaches.

The platform features a Learning Center with webinars, market analysis, tutorials, and a demo account, all designed to enhance your trading knowledge and skills.

Tax requirements vary by region. AEON offers comprehensive transaction records and reporting tools to help with tax compliance. Consult a tax expert for tailored advice.